Analisis Aliran Komunikasi Paska Penyederhanaan Birokrasi Studi Kasus pada Kementerian Pariwisata dan Ekonomi Kreatif/ Badan Pariwisata dan Ekonomi Kreatif (Kemenparekraf/ Baparekraf)

Cindy Riona Pasaribu, Eko Hari Saksono


This research was conducted with the background of analyzing the organization communication flow in  the Ministry of Tourism and Creative Economy / Tourism and Creative Economy Agency (Kemenparekraf / Baparekraf) after the simplification of bureaucracy. There are three dimensions to the flow of communication, which are: downward communication, upward communication and horizonal communication. The flow of communication in bureaucratic organizations is determined by the existence of ideal bureaucratic principles according to Max Weber which include clear hierarchy, division of labor and centralization of decision-making and power. This research used quantitative methodology and using descriptive research. The population in this study amounted to 367 government employees which affected by bureaucratic simplification. Authors used Yamane formula and accidental sampling technique to get a sample of 78 peoples. The study concluded that horizontal communication occurs more in organizations, while downward communication that characterizes the ideal bureaucracy shows fewer numbers so that it requires evaluation of strengthening bureaucratic communication to strengthen the organization in the future.


Organization, Communication, Bureaucracy, Communication Flow

Full Text:



Kuhlmann, S., Bogumil, J., & Grohs, S. (2008). Evaluating Administrative Modernization in German Local Governments: Success or Failure of the “New Steering Model?, Public Administration Review, 68(5), 851-863.

Liliweri, A. (2021). Sosiologi & Komunikasi Organisasi. Jakarta: Bumi Aksara.

Littlejohn, S. W. & Foss, K. A. (2009). Teori Komunikasi: Theories of Human Communication.

Miller, K. (2015). Organizational Communication: Approaches and Process. USA: Cengage Learning.

Nurhestitunggal, M. & Muhlisin. (2020). Simplification of The Bureaucratic Structure: An Overview of Theoritical and Empirical Perspectives on the Elimination Policy of 3rd and 4th Echelon. Jurnal Kebijakan Pembangunan Daerah.

Pace, W. R. & Faules, D. F. (2013). Komunikasi Organisasi: Strategi Meningkatkan Kinerja Perusahaan. Bandung: PT Remaja Rosdakarya.

Rakhmat, J. (2004). Metode Penelitian Komunikasi. Bandung: PT Remaja Rosdakarya.

Riduwan. (2008). Skala Pengukuran Variabel-Variabel Penelitian. Bandung: Alfabeta.

Romadona, M. R. & Setiawan, S. (2020). Communication of Organizations in Organizations Change’s Phenomenon. Pusat Penelitian Kebijakan dan Manajemen Ilmu Pengetahuan, Teknologi dan Inovasi, LIPI.

Situmorang, C. H. (2019). Studi Analisis Undang-Undang Aparatur Sipil Negara Menuju Penyederhanaan Birokrasi. Populis: Jurnal Sosial dan Humaniora.

Shockley, P. S. & Zalabak. (2014) Fundamentals of Organizational Communication. England: Pearson New International Edition.

Wakhid, A. A. (2011). Eksistensi Konsep Birokrasi Max Weber dalam Reformasi Birokrasi di Indonesia. Jurnal TAPI.

Wibisana, B. H. (2019). Penyederhanaan Struktur Birokrasi dalam Perspektif Kepegawaian Negara.



Article Metrics

Abstract views : 328 times
PDF views : 302 times

Dimension Citation Metrics


  • There are currently no refbacks.