Gen-Z Consumer Behavior: What Factors are Affecting Repurchase Intention of Online Ticket Reservation?
Abstract
Keywords
Full Text:
PDFReferences
Agag, G. M., & El-Masry, A. A. (2016). Why Do Consumers Trust Online Travel Websites? Drivers and Outcomes of Consumer Trust toward Online Travel Websites. 56(3), 347–369. https://doi.org/10.1177/0047287516643185
Alwafi, F., & Magnadi, R. H. (2016). Pengaruh Persepsi Keamanan, Kemudahan Bertransaksi, Kepercayaan Terhadap Toko Dan Pengalaman Berbelanja Terhadap Minat Beli Secara Online Pada Situs Jual Beli Tokopedia.CoM. Diponegoro Journal of Management, 5(2), 134–148. https://doi.org/10.2/JQUERY.MIN.JS
Annur, C. M. (2023). Mayoritas Orang Indonesia Mengakses Internet Lebih dari 6 Jam Sehari. https://databoks.katadata.co.id/datapublish/2023/05/26/mayoritas-orang-indonesia-mengakses-internet-lebih-dari-6-jam-sehari
Blut, M. (2016). E-Service Quality: Development of a Hierarchical Model. Journal of Retailing, 92(4), 500–517. https://doi.org/10.1016/j.jretai.2016.09.002
Christiani, L. C., & Ikasari, P. N. (2020). Generasi Z dan Pemeliharaan Relasi Antar Generasi Dalam Perspektif Budaya Jawa. Jurnal Komunikasi Dan Kajian Media, 4(2).
Hartono, E., Holsapple, C. W., Kim, K.-Y., Na, K.-S., & Simpson, J. T. (2014). Measuring perceived security in B2C electronic commerce website usage: A respecification and validation. Decision Support Systems, 62, 11–21.
Indonesia, K. D. N. R. (2022). Dukcapil Kemendagri Rilis Data Penduduk Semester I Tahun 2022, Naik 0,54% Dalam Waktu 6 Bulanitle. Ditjen Dukcapil Kementerian Dalam,tercatat sebanyak 275.361.267 jiwa.
Larasetiati, M., & Ali, H. (2019). Model of consumer trust: analysis of perceived usefulness and toward repurchase intention in online travel agent. Journal of Economics and Finance, 3(8), 350–357. https://doi.org/10.21276/sjef.2019.3.8.5
Maia, C., Lunardi, G., Longaray, A., & Munhoz, P. (2018). Factors and characteristics that influence consumers’ participation in social commerce. Revista de Gestao, 25(2), 194–211. https://doi.org/10.1108/REGE-03-2018-031
Noor, S., & Ramadhani, R. P. (2023). Utilizing Sharia Bank Digital And Fintech Services as a Tool For Developing MSMEs. Abdimas Galuh, 2(2), 99–108.
Nurjanah, S., Agung Kresnamurti Rivai Prabumenang, & Shandy Aditya. (2022). Understanding Repurchase Intention of Online Marketplace Customers in Jakarta with Trust as Intervening. Jurnal Dinamika Manajemen Dan Bisnis, 6(2), 1–22. https://doi.org/10.21009/jdmb.06.2.1
Putri, R. S. (2023). Pertumbuhan Penduduk Mulai Melambat, Bappenas: 2045 RI Tak Lagi Keempat Terbesar. https://bisnis.tempo.co/read/1726270/pertumbuhan-penduduk-mulai-melambat-bappenas-2045-ri-tak-lagi-keempat-terbesar-dunia
Rizaty, M. A. (2023). Sektor Transportasi Kembali Tumbuh Tertinggi pada Kuartal I/2023. https://dataindonesia.id/bursa-keuangan/detail/sektor-transportasi-kembali-tumbuh-tertinggi-pada-kuartal-i2023
Sekaran, U., & Bougie, R. (2016). Research Methods For Business: A Skill Building Approach (7th ed.). Wiley.
Subagio, Woro, D. P., Mugiono, M., & Hadiwidjojo, D. (2018). Pengaruh Perceived Ease of Use Terhadap Repurchase Usefulness dan Trust Sebagai Variabel Mediasi. Jurnal Manajemen Dan Kewirausahaan, 6(1), 35–44. https://doi.org/10.26905/jmdk.v6i1.2067
Trivedi, S. K., & Yadav, M. (2020). Repurchase intentions in Y generation: mediation of trust and e-satisfaction. Marketing Intelligence and Planning, 38(4), 401–415. https://doi.org/10.1108/MIP-02-2019-0072
Wijaksono, D., & Ali, H. (2019). Model Repurchase Intentions: Analysis of Brand Awareness, Perceived Quality, Brand Association, and Brand Loyalty (Case Study Private Label on Store Alfamidi In Tangerang). Saudi Journal of Humanities and Social Sciences, 4(5), 371–380. https://doi.org/10.21276/sjhss.2019.4.5.10
DOI: https://doi.org/10.36441/jamr.v3i1.1579
Article Metrics
Abstract views : 334 times
PDF views : 232 times
Dimension Citation Metrics
Refbacks
- There are currently no refbacks.
Copyright (c) 2023 Mira Meilia Marka, Sufiana Noor
Article Metrics
Abstract views : 334 timesPDF views : 232 times
Dimension Citation Metrics
Refbacks
- There are currently no refbacks.
Copyright (c) 2023 Mira Meilia Marka, Sufiana Noor
Refbacks
- There are currently no refbacks.
Copyright (c) 2023 Mira Meilia Marka, Sufiana Noor
Indexing and Abstracting
Journal of Applied Management Research is indexed and abstracted in the following databases:
Cataloging
JAMR is also available on several library catalogues:
Copyright ©2021 Journal of Applied Management Research (JAMR). This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.